{"id":1447,"date":"2025-10-29T15:11:47","date_gmt":"2025-10-29T14:11:47","guid":{"rendered":"https:\/\/www.help.headlight.tech\/?post_type=ht_kb&#038;p=1447"},"modified":"2026-01-19T14:48:00","modified_gmt":"2026-01-19T13:48:00","slug":"how-to-request-a-mileage-modification","status":"publish","type":"ht_kb","link":"https:\/\/www.help.headlight.tech\/?ht_kb=how-to-request-a-mileage-modification","title":{"rendered":"How to Request a Mileage Modification"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote\">\n<p>Learn how to quickly request a modification of a vehicle\u2019s contract mileage.<br>Requires an active <strong>Workflow<\/strong> for mileage modification.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<p><!--ARCADE EMBED START--><\/p>\n<div style=\"position: relative; padding-bottom: calc(55.0232% + 41px); height: 0px; width: 100%;\"><iframe src=\"https:\/\/demo.arcade.software\/TkKAu5Xy2WfrdgBFwfSw?embed&amp;embed_mobile=tab&amp;embed_desktop=inline&amp;show_copy_link=true\" title=\"How to request a mileage modification?\" frameborder=\"0\" loading=\"lazy\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allowfullscreen=\"\" allow=\"clipboard-write\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; color-scheme: light;\"><\/iframe><\/div>\n<p><!--ARCADE EMBED END--><\/p>\n\n\n<h2 class=\"wp-block-heading\">Navigate to the Vehicle<\/h2>\n\n\n\n<ul>\n<li>From the <strong>Home<\/strong> page, go to <strong>Resources \u2192 Vehicles<\/strong>.<\/li>\n\n\n\n<li>Open the <strong>Vehicle Details<\/strong> tab to view mileage information.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Review Mileage Details<\/h2>\n\n\n\n<ul>\n<li>On the left, check the <strong>Last Reported Mileage<\/strong>.<\/li>\n\n\n\n<li>Compare it with the <strong>Annual Contract Mileage<\/strong>.<br><em>Example: a total contract mileage of 80,000\u202fkm may be too high for a car at 60,000\u202fkm near end-of-contract (EOC).<\/em><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Request a Mileage Modification<\/h2>\n\n\n\n<ul>\n<li>Click the <strong>Dashboard meter icon<\/strong> next to <em>Last Reported Mileage<\/em>.<\/li>\n\n\n\n<li>Review and confirm your request.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>Condition:<\/strong> You need to have a <strong>Workflow for Mileage Modification<\/strong> set up.<br>See <a href=\"https:\/\/app.arcade.software\/share\/n72pPgeatqhRpm5Vt0kF\">Workflow Training Videos<\/a> for setup details.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Verify the Request<\/h2>\n\n\n\n<ul>\n<li>A green dialog window confirms the request has been launched successfully.<\/li>\n\n\n\n<li>Go to <strong>Workflows<\/strong> from the main menu to view the new Workflow execution.<\/li>\n\n\n\n<li>Scroll through the visualization to track progress and view the executed steps.<\/li>\n\n\n\n<li>Click the <strong>Settings icon \u2192 Go to configuration<\/strong> to review or adjust Workflow setup.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>If you don\u2019t yet have a Mileage Modification Workflow, explore the <a href=\"https:\/\/app.arcade.software\/share\/shxbyrMxaMjbOFIbwPSi\">Workflow Basics<\/a> training videos.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<p>You\u2019ve completed the process of requesting and verifying a <strong>Mileage Modification<\/strong>.<br>Headlight automatically triggers the configured Workflow to handle your request.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>Next:<br><a href=\"https:\/\/app.arcade.software\/share\/sHV8y551vTmJ06wvrnoJ\">How to Request a Contract Extension?<\/a><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to quickly request a modification of a vehicle\u2019s contract mileage.Requires an active Workflow for mileage modification. Navigate to the Vehicle Review Mileage Details Request a Mileage Modification Condition: You need to have a Workflow for Mileage Modification set up.See Workflow Training Videos for setup details. Verify the Request&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[168,170],"ht-kb-tag":[43],"_links":{"self":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/1447"}],"collection":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1447"}],"version-history":[{"count":2,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/1447\/revisions"}],"predecessor-version":[{"id":2253,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/1447\/revisions\/2253"}],"wp:attachment":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1447"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=1447"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=1447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}