{"id":2030,"date":"2025-12-18T22:43:17","date_gmt":"2025-12-18T21:43:17","guid":{"rendered":"https:\/\/www.help.headlight.tech\/?post_type=ht_kb&#038;p=2030"},"modified":"2026-02-03T16:21:39","modified_gmt":"2026-02-03T15:21:39","slug":"headlight-app-send-messages-to-lucy-or-fleet-manager","status":"publish","type":"ht_kb","link":"https:\/\/www.help.headlight.tech\/?ht_kb=headlight-app-send-messages-to-lucy-or-fleet-manager&lang=fr","title":{"rendered":"Headlight app &#8211; Envoyez des messages \u00e0 Lucy ou au gestionnaire de flotte"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote\">\n<p>\ud83d\udcac Acc\u00e9dez \u00e0 AI Assistant Lucy ou au Fleet Manager directement sur votre appareil mobile. Mini Guide. <\/p>\n<\/blockquote>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">Envoyer des messages \u00e0 Lucy ou au gestionnaire de flotte<\/h2>\n\n<blockquote class=\"wp-block-quote\">\n<p>\ud83e\udde0 L&#8217;application mobile vous permet de discuter avec Lucy ou votre gestionnaire de flotte.<\/p>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\">Trouver des conversations<\/h3>\n\n<ul>\n<li>\ud83c\udfe0 Appuyez sur l&#8217;<strong>ic\u00f4ne Accueil<\/strong> (en bas \u00e0 gauche) \u00e0 partir de n&#8217;importe quelle page.<\/li>\n\n\n\n<li>\ud83d\udcac Dans le <em>coin sup\u00e9rieur gauche<\/em> de l&#8217;<em>\u00e9cran d&#8217;accueil<\/em>, cliquez sur <strong>Messages.<\/strong><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Lucy<\/h3>\n\n<ul>\n<li>S\u00e9lectionnez <strong>Lucy<\/strong> dans la liste des conversations.  <\/li>\n\n\n\n<li><strong>Posez votre question<\/strong> \u00e0 notre assistante IA, Lucy.\n<ul>\n<li>Posez \u00e0 Lucy <em>des questions<\/em> sur la <em>politique de l&#8217;entreprise<\/em> ou sur votre <em>voiture<\/em>.<\/li>\n\n\n\n<li>\u270d\ufe0f Tapez votre question et envoyez-la.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Lucy r\u00e9pond en fonction de la politique et de la documentation de votre entreprise.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Gestionnaire de flotte<\/h3>\n\n<ul>\n<li>Retournez \u00e0 la liste des conversations.<\/li>\n\n\n\n<li>Appuyez sur le <strong>bouton<\/strong> <strong>+<\/strong> pour commencer une nouvelle conversation.<\/li>\n\n\n\n<li>Cliquez sur le champ<strong><em>&#8220;Type de recherche<\/em>&#8220;<\/strong>.<\/li>\n\n\n\n<li><strong>S\u00e9lectionnez le gestionnaire de flotte <\/strong>dans la liste.  <\/li>\n\n\n\n<li><em>R\u00e9digez un message<\/em> pour d\u00e9marrer votre chat<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"watch-the-video\">Regardez la vid\u00e9o !<\/h2>\n\n<p>Ouvrez ce lien <strong>sur votre appareil mobile<\/strong> pour visionner la vid\u00e9o optimis\u00e9e pour le format mobile :<\/p>\n\n<p><a href=\"https:\/\/app.arcade.software\/share\/qmELnXNHkMGZtNd16i24\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/app.arcade.software\/share\/qmELnXNHkMGZtNd16i24<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<blockquote class=\"wp-block-quote\">\n<p>Vous avez maintenant termin\u00e9 le mini-guide pour cette partie de l&#8217;application Headlight !<\/p>\n\n\n\n<p><em>Consultez la prochaine formation sur l&#8217;utilisation d&#8217;autres parties de l&#8217;application Headlight.<\/em><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udcac Acc\u00e9dez \u00e0 AI Assistant Lucy ou au Fleet Manager directement sur votre appareil mobile. Mini Guide. Envoyer des messages \u00e0 Lucy ou au gestionnaire de flotte \ud83e\udde0 L&#8217;application mobile vous permet de discuter avec Lucy ou votre gestionnaire de flotte. Trouver des conversations Lucy Gestionnaire de flotte Regardez la&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[192],"ht-kb-tag":[43,42],"_links":{"self":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/2030"}],"collection":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2030"}],"version-history":[{"count":4,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/2030\/revisions"}],"predecessor-version":[{"id":2374,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/2030\/revisions\/2374"}],"wp:attachment":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2030"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=2030"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=2030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}