{"id":2121,"date":"2025-12-19T12:29:06","date_gmt":"2025-12-19T11:29:06","guid":{"rendered":"https:\/\/www.help.headlight.tech\/?post_type=ht_kb&#038;p=2121"},"modified":"2025-12-19T12:29:07","modified_gmt":"2025-12-19T11:29:07","slug":"submit-feedback-on-a-knowledge-base-article","status":"publish","type":"ht_kb","link":"https:\/\/www.help.headlight.tech\/?ht_kb=submit-feedback-on-a-knowledge-base-article","title":{"rendered":"Submit Feedback on a Knowledge Base Article"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote\">\n<p>\ud83d\udca1 If a Help page doesn\u2019t fully answer your question or contains missing or incorrect information, you can send feedback directly from the article.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-arcade wp-block-embed-arcade\"><div class=\"wp-block-embed__wrapper\">\n<iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Submit Feedback on a Knowledge Base Article\" src=\"https:\/\/demo.arcade.software\/AVJcHohROCYHMFPgOZSF?embed#?secret=vJHyQpxNZj\" data-secret=\"vJHyQpxNZj\" width=\"643\" height=\"395\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">When to Send Feedback<\/h2>\n\n\n\n<p>Use the feedback option if you have:<\/p>\n\n\n\n<ul>\n<li>\u2714\ufe0f Reviewed the relevant Help articles<\/li>\n\n\n\n<li>\ud83d\udd0e Still found missing, unclear, or incorrect information<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\ud83d\udc4d We use your feedback to improve the Help Pages for everyone.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">How to Submit Feedback<\/h2>\n\n\n\n<ul>\n<li>\u2b07\ufe0f Scroll down on the Help page until you see the <strong>\u201cWas this article helpful?\u201d<\/strong> section.<\/li>\n\n\n\n<li>\u274c Click the <strong>red X icon<\/strong> to indicate the article was not helpful.<\/li>\n\n\n\n<li>\u270d\ufe0f Write a clear explanation of:\n<ul>\n<li>What information is missing or incorrect<\/li>\n\n\n\n<li>What the correct information should be<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\ud83d\ude80 Click <strong>Send Feedback<\/strong> to submit your comments.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Confirmation &amp; Next Steps<\/h2>\n\n\n\n<ul>\n<li>\u2705 A confirmation message appears once your feedback is sent.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<ul>\n<li>If missing or incorrect information is identified, the team will update the article.<\/li>\n\n\n\n<li>You&#8217;ll be able to review the solution to your question with the new and improved article later.<\/li>\n<\/ul>\n<\/blockquote>\n\n\n\n<p>Thank you for helping improve the Headlight Help Pages!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udca1 If a Help page doesn\u2019t fully answer your question or contains missing or incorrect information, you can send feedback directly from the article. When to Send Feedback Use the feedback option if you have: \ud83d\udc4d We use your feedback to improve the Help Pages for everyone. How to Submit&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[141],"ht-kb-tag":[43,42],"_links":{"self":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/2121"}],"collection":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2121"}],"version-history":[{"count":3,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/2121\/revisions"}],"predecessor-version":[{"id":2133,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb\/2121\/revisions\/2133"}],"wp:attachment":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2121"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=2121"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=2121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}