{"id":220,"count":2,"description":"Br\u00e8ve introduction pour vous aider \u00e0 envoyer votre premier ticket d'assistance. Consultez la section Assistance d\u00e9taill\u00e9e pour obtenir des articles de formation plus complets. ","link":"https:\/\/www.help.headlight.tech\/?ht_kb_category=support-tickets-fr&lang=fr","name":"3. Tickets d'assistance","slug":"support-tickets-fr","taxonomy":"ht_kb_category","parent":248,"meta":[],"term_order":"","default_preview":"","meta_image":"","attachment_thumb":"","thumbnail_url":"","meta_svg":"<svg id=\"hkbicon-help\" class=\"hkbiconset\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 230 230\"><g><circle class=\"hkbiconsvg-stroke\" cx=\"114.97\" cy=\"115\" r=\"85\" style=\"stroke: rgb(0, 0, 0);\"><\/circle><path class=\"hkbiconsvg-stroke\" d=\"M145.22,93.77a31.83,31.83,0,0,1-24.57,30.93v9.86a7.25,7.25,0,0,1-7.43,7.43,7.44,7.44,0,0,1-7.43-7.43V118.79c0-.15.16-.15.16-.3-.16-.15-.16-.15-.16-.31a7.65,7.65,0,0,1,7.43-7.43,17,17,0,1,0,0-34,16.74,16.74,0,0,0-14.55,8.34,7.49,7.49,0,0,1-10.31,2.73A7.39,7.39,0,0,1,85.78,77.7a31.92,31.92,0,0,1,56.83,3.48m-22,76.73v2.73a7.25,7.25,0,0,1-7.43,7.43,7.44,7.44,0,0,1-7.43-7.43v-2.73a7.55,7.55,0,0,1,7.43-7.43A7.35,7.35,0,0,1,120.65,157.91Z\" style=\"stroke: rgb(0, 0, 0);\"><\/path><\/g><\/svg>","meta_svg_color":"#000","custom_link":"","meta_color":"","restrict_access":"public","category_thumbnail":"<svg id=\"hkbicon-help\" class=\"hkbiconset\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 230 230\"><g><circle class=\"hkbiconsvg-stroke\" cx=\"114.97\" cy=\"115\" r=\"85\" style=\"stroke: rgb(0, 0, 0);\"><\/circle><path class=\"hkbiconsvg-stroke\" d=\"M145.22,93.77a31.83,31.83,0,0,1-24.57,30.93v9.86a7.25,7.25,0,0,1-7.43,7.43,7.44,7.44,0,0,1-7.43-7.43V118.79c0-.15.16-.15.16-.3-.16-.15-.16-.15-.16-.31a7.65,7.65,0,0,1,7.43-7.43,17,17,0,1,0,0-34,16.74,16.74,0,0,0-14.55,8.34,7.49,7.49,0,0,1-10.31,2.73A7.39,7.39,0,0,1,85.78,77.7a31.92,31.92,0,0,1,56.83,3.48m-22,76.73v2.73a7.25,7.25,0,0,1-7.43,7.43,7.44,7.44,0,0,1-7.43-7.43v-2.73a7.55,7.55,0,0,1,7.43-7.43A7.35,7.35,0,0,1,120.65,157.91Z\" style=\"stroke: rgb(0, 0, 0);\"><\/path><\/g><\/svg>","_links":{"self":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb-category\/220"}],"collection":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb-category"}],"about":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/taxonomies\/ht_kb_category"}],"up":[{"embeddable":true,"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=\/wp\/v2\/ht-kb-category\/248"}],"wp:post_type":[{"href":"https:\/\/www.help.headlight.tech\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb&ht-kb-category=220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}